About Us

About Us

Providing outstanding service with affordable pricing.

Company Overview

Fidelis IT provides world-class IT services and support to businesses in Phoenix and San Francisco. We’re known for our fast response times, experienced technicians, outstanding customer service, and innovative IT solutions that provide real value to the companies we serve.

We take a proactive approach to IT support. Our elite team of specialists prevent problems from ever happening and ensure clients experience the lowest levels of downtime and the highest performance from their technology. We provide 24/7 help-desk service and 99.999% up time guaranteed.

Our Vision

We strive to grow along with the Phoenix and San Francisco community, and serve businesses as their most reliable technology support provider. Our technology experience and dedication to client satisfaction has brought us a long way, and we promise to always operate with the same level of integrity.

Our Mission

To leverage our passion for IT to help business owners overcome technology issues and realize that technology is a tool for growth. We achieve this by providing dedicated technology consulting and support services that take into consideration our clients’ specific needs as well as their budget.

In fact, we go above and beyond to ensure client satisfaction. Our managed services clients receive 5TB of offsite data storage, state-of-the-art anti-virus and malware protection, and unlimited troubleshooting tickets for desktop users. They also receive a site-to-site VPN tunnel which ensures our technicians are just a mouse click away